The websites (https://www.bhaktighar.com/) and the mobile application available on Android and iOS platforms under the name “Bhakti Ghar” (together referred to as the “Platform”) are owned and operated by Bhakti Ghar Private Limited, a company incorporated in India under the Companies Act, 2013, with its registered office at [Your Company Address] (hereinafter referred to as “Company”, “we”, “us”, or “our”).
The Platform aims to bring spiritual content, devotional experiences, and related services to users worldwide, including live aarti, puja bookings, bhajan libraries, astrological consultations, and other spiritual services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the Platform. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Platform or provide us with any personal information.
1. COLLECTION OF INFORMATION
We may collect the following types of information:
- Personal Information provided by you, including but not limited to:
- Name, phone number, email address, gender, date of birth, place of birth (for astrological services), and profile photograph.
- Payment details (processed via secure payment gateways; we do not store card/bank information).
- Contacts list (only with your explicit consent).
- Automatically collected information, including:
- Device type, operating system, IP address, browser type, app usage data, location (if permitted), and log data.
- Cookies and similar technologies that track user behavior and preferences.
2. USE OF INFORMATION
We use your information for:
- Providing and improving our Services.
- Personalizing devotional experiences, content, and recommendations.
- Facilitating puja/astrology bookings and transactions.
- Sending notifications, updates, and service-related communications.
- Conducting research, analytics, troubleshooting, and fraud prevention.
- Complying with applicable laws and regulations.
3. SHARING OF INFORMATION
We do not sell or rent your personal information. However, we may share information with:
- Service providers/partners who assist in delivering our Services (subject to confidentiality obligations).
- Third-party advertisers and analytics providers, for personalized recommendations and targeted advertisements.
- Law enforcement or regulatory authorities, where required by applicable law or legal process.
- Business transfers, in case of mergers, acquisitions, or sale of assets.
4. COOKIES & TRACKING
We use cookies and similar technologies to:
- Enhance user experience and remember your preferences.
- Understand usage patterns and improve our Services.
- Display relevant advertisements on third-party platforms.
You can manage or disable cookies through your browser/app settings, but this may limit certain features.
5. DATA SECURITY
We implement industry-standard security practices to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system is 100% secure, and you use the Platform at your own risk.
6. DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Upon account deletion, we will delete or anonymize your information, except where retention is legally necessary.
7. YOUR RIGHTS
- Right to Withdraw Consent – You may withdraw your consent at any time by contacting us.
- Right to Deletion – You may request deletion of your account via Settings > Privacy.
- Right to Correction – You may request correction or updates to your information.
- Right to Information – You may request details on how your data is used.
8. THIRD-PARTY LINKS
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of such websites.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any material changes will be notified on the Platform. Continued use of Services constitutes acceptance of the updated policy.
10. GRIEVANCE OFFICER
In compliance with the IT Act, 2000 and Rules, you may contact our Grievance Officer for any concerns:
Name: Rashu
Email: info@bhaktighar.com
Phone: 9891324553
Response Time: Within 24 hours of complaint receipt; resolution within 15 days.
11. CONTACT US
For any privacy-related queries, please write to us at:
📩 Info@bhaktighar.in